DRS :: Data \ Voice \ Security

CLIENT TESTIMONIALS
What our clients say...

Crissa,

I would also like to add how satisfied we were with the work Jerry did while here. He is one of the best technicians we have had to date in both knowledge and presence. I look forward to working with you and your staff in the future. It's always a pleasure to do business with you and DRS.

Ted
Lincoln Machine
Salem, Ohio

The service department was very helpful in trying to resolve my problems, and I will say that the SPAM and junk mail filters are a good thing!

Thanks,

Bev Hunkus, IT Administrator
Sharpsville Container Corporation

Eric,

I really enjoyed the seminar today and got some ideas on things I need to do here. I had no idea DRS had expanded as much as you have. My congratulations to you.

Very truly yours,
Ceil E. Laprocina, MBA
Heller, Maas, Moro & Magill Co. LPA

Hi Mike

I just wanted to send a quick note about how happy we are working with your company. Justin, Mark, and Jim have been great. Every installation we have done with DRS has gone very smooth and has been completely professional. It is refreshing to work with a vendor such as DRS!

Thanks again,

Damon Dormody
Complex Services
Easton Telecom Services, LLC

Dear Mr. Meloy:

I wanted to write you a letter to express our confidence that we have in you company as a result of your staff o technical engineers. Sheryl Pass has become a familiar face we have learned to trust and rely upon. She has consistently provided excellent service with total professionalism. Many times we have amazed at her ability to remember our system setup and all the different 'quirks' involved with our various software.

We would also like to commend Will Friday. He is a definite asset to your company. In today's business environment, confidence in a network and systems integration company is a rare commodity. i look forward to a continues relations with DRS.

Very truly yours,
Daisy K. Evans
City of Hubbard

Justin,

As you know already, in additional to the Telephone Shop Calls, we also conduct Customer Satisfaction Surveys via Phone/Web for companies. I would like for you to share my feedback with your staff and the owner of DRS. If I would have received a survey regarding my experience with DRS, I would have rated it 110% because that is what you guys have given us.

It has been a pleasure working with Justin personally on our project. You were able to assess our needs, come up with solutions in a limited time and organize things in that short time period so that we could launch this project. Greg has been outstanding to work with. He has done a wonderful job with the programming, the set-up and also support. Any issues we have run into, he has fielded our calls, come to our office and resolved any issues that have come up.

Dan came in and took care of our Network and did a great job engineering our system to work properly. Mike asked what I would like to see on our website and took off with it and brought examples back for approval.

In short, every person we have dealt with has been extremely professional and thorough. If there have been other DRS employees working behind the scenes that I have not met, I would like to thank them as well. If your company needs a reference, I will be happy to do so for any of your potential clients. Continue providing this type of service, and your company will grow and rise above your competition!

Thanks again, and I look forward to working with DRS in the future.

Sincerely,
Craig J. Zamary
XZAMCORP

Dear Dan:

Once again, I need to tell you what a pleasure it is to be able to work with someone like you. You are crazy and wild, but most importantly, you have taught me so much and in a way that I am able to understand.

It sometimes feels like we are overcome with the new technology coming our way each day. You make my job so much easier and have considerably reduced my stress level which every once in awhile, is off the charts.

You are something else!!!

Very truly yours,
Ruth I Limongi
Office Administrator

Dear Mike:

I would like to thank you and your staff for the wonderful work that NSI group has done for Ohio Star Forge. This past weekend, Dan Goffos was involved in a major project for OSF. Words cannot convey how pleased I am with the work done here at Ohio Star. Even though the project is not completed as of this date, I want to let you know how happy Ohio Star is with its progress.

All of your employees have always done their jobs so that Ohio Star Forge benefited from their work. The suggestions they offer are always in line with what we need to run our information systems and what will benefit Ohio Star in the future. I have never been told to spend monies on something that we did not need.

Once again, thank you to you and your staff for all the help you have given Ohio Star Forge. I look forward to a long business relationship with NSI group.

Sincerely,
Janet Marchek
Information Systems Specialist

Mike,

I just wanted to drop you a quick note to tell you how much I appreciated DRS ’s quick response on Saturday morning, June 1, 2002.

Our CITRIX box crashed Friday night at about midnight when I tried to do my monthly shutdown and reboot. I fooled around, read some manuals and tried to get it to boot to no avail and after a few hours, I kind of figured the worst had happened – the hard drive crashed and that is when I placed a call to Joe Ross’s cell phone voice mail and sent him an e-mail with the complete error message. Evidently he checked his voice mail first thing in the morning because he called me around 9:30. While we were on the phone Joe read his e-mail , we discussed the error and we agreed that he would come to my office to try to get us up. Joe arrived promptly and tore into the server. He took out the disk drives (mirrored), installed one then the other trying to boot the system from a single disk. He ran diagnostics finding out that one drive was bad and the other had problems but he didn’t stop there. Joe loaded up the server and took it back to your shop to try to recover our files.

Now, I want to tell you Mike, I am not used to that type of response and I want to thank both DRS and Joe Ross for the extra effort on what turned out to be one of the nicest Saturdays weather-wise that we have had this year. I am sure that Joe had many other things he would rather been doing on his weekend.

This shows me again what a professional organization you people are running putting your customers first. When we get opportunities we will certainly recommend DRS to any companies that we can.

Thanks again,
Gary L. McColloch
Manager, MIS

Dear Mike:

I am glad now that you have finally settled down in your new office. You will be able to continue to serve us as efficiently as you have done during the last four years.

As it has been the case, we never wanted to deal with anyone else because you were able to give us complete satisfaction by setting up our systems to run perfectly.

Our cooperation started when you were working for Entrée four years ago, when you promised to sort out all our problems. You really have done a wonderful job in settling up our Cad network, which was collapsing at least once a day and did what it took to have it running without delay!

We also thank you for out Sales/Administration network which is also running perfectly. I must admit that you have been very reliable and that we hope your cooperation will remain for many, many, many years to come!

Sincerely,
Albert Chaoui
Member of the Board
McNeil & NRM,Inc.